Home / Thinking / Marketing Glossary / What Is Supervised Learning? AI Learns From Labeled Data

Supervised Learning

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Supervised learning is a fundamental ML method where an AI model is trained with a dataset containing both input data and corresponding, correct outputs ("labels"). The algorithm learns to map inputs to outputs, allowing it to predict or classify new, unseen data.

Functionality

  • Data preparation: Requires a high-quality, labeled dataset (input features and correct output labels). 
  • Training: The algorithm adjusts parameters to minimize the difference between predicted and actual outputs. 
  • Evaluation: Model performance is assessed using separate, unseen labeled data.
  • Application: Model processes new, unlabeled inputs for predictions/classifications.

Types

  • Classification: Predicts a categorical output (e.g., "spam" / "not spam"). 
  • Regression: Predicts a continuous numerical output (e.g., "sales figures").

Relevance in Marketing

Supervised learning is widely applied in marketing as many challenges involve clear input-output pairs for predictive model training.

Typical Applications

  • Lead scoring: Predicting which leads are likely to convert. 
  • Customer churn prediction: Identifying customers at high risk of discontinuing service. 
  • Personalized product recommendations: Learning from purchase histories and Browse behavior.
  • Sentiment analysis: Classifying texts as positive, negative or neutral.
  • Predicting email open rates: Forecasting the probability of emails being opened.

Advantages

  • High precision: Can achieve very high accuracy with sufficient labeled data.
  • Clearly defined goals: Learning process is optimized towards a clear prediction or classification objective.
  • Versatility: Applicable to a wide range of marketing problems.

Supervised learning is a cornerstone of data-driven marketing. It empowers businesses to learn from past data, make precise predictions for future behavior, and personalize campaigns for increased efficiency.

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