Strategy & Brand Management

A successful strategy only arises if you really understand the lives, thinking and feelings of your target group. This is where you’ll find the essential insights that you’ll need later. It’s only by getting to know your audience that you’ll be able to understand them.

Our range of services include:

  • Brand Strategy
  • Social Media Strategy
  • Customer Platform strategy
  • Campaign Strategy
  • Innovation Workshops
  • Market Research
  • Benchmarking
  • Our Research (Insights)
  • Customer Touchpoint Analysis
  • Customer Journey Development
  • Customer Experience Planning/Design
  • Content Strategy
  • Personal Research and our Scenarios
  • Trendspotting
  • Website and Application Analysis
  • Integrated Campaigns

 Design & User Experience

Our designers und UX specialists work hand in hand. It’s only by working this way can we create visually compelling worlds and also ensure we fulfill all the technical and user requirements.

Our range of services include:

  • Visual Design
  • Customer Experience Design
  • Corporate Identity and Design
  • Usability Testing
  • Motion Graphics and Video Production
  • Style Guides
  • Prototyping
  • Wireframing
  • User Interface Design
  • Application Design
  • Platform Design
  • Responsive Design
  • Motion Design
  • Print
  • Game Design

 Social Media & Content

This is neither a platform, nor a blanket recipe for success. Sustainable social media transactions are rather like ordering a bespoke suit from London’s Saville Row: It’s custom-made, fits perfectly and stylishly finished. The "rest" is good craftsmanship.

Our range of services include:

  • Social Media Strategy
  • Content Strategy
  • Community Management
  • Social Listening
  • Online Editing
  • Content Creation
  • Content Editing
  • Topic Planning
  • Copywriting
  • Transmedia Storytelling

 Technology

We don’t call our technicians - technicians. That wouldn’t do justice to

them. We talk about them in terms of development. For in addition to limitless possibilities they also guarantee ongoing development.

Our range of services include:

  • Responsive Websites
  • Content Management Systems

    • Typo 3
    • Magnolia
    • Adobe CQ5

  • E-Commerce Systems

    • Magento
    • Amazon a-store
    • Social Commerce

  • Mobile Apps
  • Digital Signage
  • Prototyping
  • Testing
  • Technical Advice
  • Front-end Engineering
  • Back-end Engineering
  • Technological Assessment and Road Mapping
  • API Integration
  • Information Architect and System Design
  • System Specifications
  • Training
  • Game Development

 Data & Analytics

Taste is a subject which is open for debate. With hard facts there is less disagreement. We always provide the necessary insight into both for an effective strategy. Only by working in this way can we provide enduring targeting actions that we can judge level headedly.

Our range of services include:

  • Customer Segmentation und Profiling
  • Website Analytics
  • Social Media Analytics
  • SEO and SEA
  • Reporting
  • Infographics
  • Campaign Analysis

 Social CRM

Communication with a customer shouldn’t be a one-way street.
The magic formula is therefore: dialogue instead of monologue.
With social CRM and loyalty - and community platforms we help you to get to know your customers better and to accompany them during their whole customer journey. This way you’ll save costs and at the same time generate revenue faster.

Our range of services include:

  • Strategy & Technical Conception
  • System Specifications
  • Social CRM Platform
  • Contact Management
  • Activity-Management
  • Campaign-Engine and Marketing-Automation
  • Databank
  • Monitoring & Analytics
  • User-Dashboard
  • Community-Platform
  • Loyalty-Programs
  • Social Media Listening