Holdout Testing
Holdout Testing explained
A newsletter generates many orders. How many would have happened without sending it? A holdout provides a planned comparison condition.
**Define groups in advance.** Assign participants randomly where possible. Do not retrospectively compare readers with non-readers: they may already differ in purchase intent. Analysis should account for planned assignment and actual implementation.
**Plan size and duration for an informative test.** A small fixed holdout percentage is not a reliable rule. Baseline rate, expected effect, variation, purchase cycle and acceptable opportunity cost determine the design. Define the time window and relevant quality outcomes in advance.
**Check contamination.** Excluded participants may receive the same message through other channels. Document overlap and changes. The finding describes the tested difference within the existing marketing mix, not automatically the impact of all advertising.
Examples
Hypothetical application
A shop randomly assigns eligible customers. One group receives the planned newsletter; the other does not receive this send. Orders and returns are measured over the same window. Other regular communication remains comparable.
Key Points
- Exclude a specific activity.
- Randomise assignment where possible.
- Justify group size through study planning.
- Document overlap and implementation.
Practical application
Choose a clearly separable activity and check exclusion logic, group assignment and outcome data before .
Useful measures
Absolute lift
Estimated additional impact against the holdout, adjusted for comparable group sizes.
Implementation fidelity
Check whether the planned inclusions and exclusions were actually followed.
Common mistakes
- Defining readers and non-readers retrospectively as experimental groups.
- Choosing a small control without statistical power planning.
Sources and context
- Google Ads: About Conversion Lift
Controlled lift measurement and its defined outcome measures.
- Vaver & Koehler: Geo Experiments
Randomised experiments using geographic units.
Frequently Asked Questions about Holdout Testing
A randomised comparison with an untreated control condition can be designed as an A/B test. A/B tests are not limited to two creative variants.
No. It is excluded from the activity being studied. The other activity continuing in each group forms part of the experiment’s definition.
There is no universal percentage. Plan for the effect to be detected, available data and commercial consequences. An undersized control group can produce an unhelpfully imprecise result.
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