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    PALAZZO: Social Media Campaign

    PALAZZO - Social Media Campaign 1

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    The Challenge

    PALAZZO blends entertainment and fine dining – a premium event format across five German cities. The opportunity: open an exclusive show experience to new audiences. With higher-priced tickets and a traditionally older core audience, the question was: How do we reach broader demographics without diluting premium positioning?

    Our Solution

    We designed a multi-stage social media activation across Google Ads and Meta (Facebook and Instagram). Launch: August 2024 with Google Ads, followed by Meta campaigns from September featuring visually striking show content. In December, we deployed an agile Black Week promotion for Hamburg and Nuremberg to fill underbooked dates. The campaign balanced reach with conversion: from sparking interest to driving purchases.

    Results

    Significant ticket sales increase across all locations

    Black Week promotion exceeded expectations – already locked in for 2025

    New audiences reached without compromising premium perception

    PALAZZO established social as a core sales driver for seasonal shows

    A campaign proving premium events don't need compromise – they need smart activation.

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